Shipping policy

ALAXI Porcelain Co – Shipping Policy

Production Time

Every ALAXI porcelain piece is individually produced to order.

Production generally takes 7–14 business days from confirmation of artwork and payment.

Production times may vary during busy periods, public holidays, or unforeseen circumstances.

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Shipping

Shipping times vary depending on destination and courier services.

Customers will receive tracking information once their order has been dispatched where applicable.

ALAXI Porcelain Co is not responsible for delays caused by courier services, customs processing, weather events, or circumstances beyond our control.